Quality of servise

Dear clients!

First of all, thank you very much for using services of our Bank.

We aim to provide you with products and services that are carefully tailored to suit your individual needs. We are continuously attentive to providing the highest level of service.

What matters most to us is your satisfaction with our services. Your opinions and comments represent a valuable source of information for us, and we rely upon these in our efforts to continuously improve our products and services. We invite you to send us your wishes and comments via feedback form or express it by calling our call-centre  0-800-30-888-0 (calls within Ukraine are free of charge).

All our customers are very important for us and without your feedback we cannot expect to meet all of your needs.