CALL CENTER
Dear clients!
For transactions in foreign currency on payment cards on the day of the transaction, the funds on the account are blocked at a special authorization rate of the Bank*.
The actual debiting of funds from the account is within 2 to 33 days at the Bank's sale rate set on the day of debiting funds.
Pay attention! When the exchange rate fluctuates, there may be a difference between the amount of blocked and debited funds from account.
The actually blocked amount can be found by the balance in sms, in the account statement or by calling to Contact center 0 800 30 888 0 (around the clock, free of charge from stationary phones within Ukraine, from mobile - according to the tariffs of operators).
* - The authorization course is calculated based on the exchange rate of the International Payment System here and the Bank's sale exchange rate.
Currency rate for operations with payment cards as 07.07.2022
| Currency code | Nominal | Currency name | Sell | Buy |
|---|---|---|---|---|
| 840 | 1 | USD | ||
| 978 | 1 | EUR | ||
| 978/840 | 1 | EUR/USD |
| Currency code | Nominal | Currency name | Sell | Buy |
|---|---|---|---|---|
| 840 | 1 | USD | ||
| 978 | 1 | EUR | ||
| 978/840 | 1 | EUR/USD |
0 800 30 888 0
(calls within Ukraine are free).
Bank license
Extract from the state register of banks ¹ÄÐÁ-000024 dated 16.08.2021
calls within Ukraine are free
for calls from abroad
