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Appeal to the customers of Piraeus Bank in the Autonomous Republic of Crimea
16 April 2014

Dear customers,

Let us express our respect and gratitude for the long-term and fruitful cooperation, loyalty and trust in our bank. Unfortunately, the political situation in the region has developed in such a way that Piraeus Bank has no longer the opportunity to continue its activities and therefore a difficult decision was taken to close its branches operating on the Crimean Peninsula since 15 April, 2014.

Due to the fact that the certain laws of the Russian Federation has come into effect, in particular the "On accepting the Republic of Crimea into the Russian Federation, and creation as part of the Russian Federation new subjects, which are Republic of Crimea and Sevastopol city with federal significance" Federal Constitutional Law and the "On the specifics of the Republic of Crimea financial system and the federal city of Sevastopol during the transitional period" Federal Law, JSC "Piraeus Bank ICB" , which is registered in the territory of Ukraine and operates only in accordance with the Ukrainian legislation, has no legal basis to continue the operation and support of banking services in the territory of Crimea.

At the same time, being a Ukrainian bank and a part of a powerful international group, Piraeus Bank guarantees full and unconditional implementation of all its obligations to Crimean customers and continues to provide qualitative banking services on the inland of the state of Ukraine.

Thus, starting from 16 April, 2014:

1. Depositors and clients of Crimean branches can use the banking services of Piraeus Bank in any acting branch of the Bank, the nearest of which are located in Odessa:

  • №28/St. Bunina, 33, tel.: (048) 726-09-39, 726-09-50.
    Branch operates on Mon-Fri 9 a.m. – 6 p.m., cash-desk: 9:15 a.m. - 5:30 p.m.
  • № 18/St. Pushkinskaya, 2, tel.: (048) 722-00-14, 722-11-44; 722-62-44.
    Branch operates on Mon-Fri 9 a.m. – 6 p.m., cash-desk: 9:15 a.m. - 5:30 p.m.

2. To withdraw funds from accounts in Piraeus Bank quickly and easily (without visiting the offices) customers can use ATMs of other banks for cash withdrawal in case of card availability and validity, as well as via internet banking system WinBank to transfer funds to the accounts of other banks. Transactions via WinBank may be conducted through the following ways:

  • In UAH - by transferring to the accounts of other Ukrainian banks;
  • In foreign currency – to the banks’ accounts, unregistered in Ukraine in the amounts stipulated by the current legislation of Ukraine.

Each account holder can sign up to WinBank in operating branches, in particular, those located in Odessa, as well as in the branch in Simferopol (#11, Str.Sevastopolskaya, 4, phone #: (0652) 54-94-62, 54-94-61, 54-94-63). In order to obtain more detailed information you can also dial the number: 0-800-30-888-0.

3. Early withdrawal is possible only in case of prior notification to the bank, while the interest on the deposit will be transferred in accordance with the terms of the deposit agreements.

4. The debt on credit may be redeemed in any acting branch of the Bank, through WinBank, or through the branches of other banks, according to the repayment schedule and terms of the loan agreement.

On the additional variants of repaying loan debt, clients will be informed individually.

Any transaction within the JSC “Piraeus Bank ICB” network is subject to submitting a passport of a citizen of Ukraine.

If you have questions and in case any consultation will be needed please call the Contact Center of Piraeus Bank by phone:0-800-30-888-0 and also call the #11 branch located in Simferopol city: (0652) 54-94-62, 54-94-61, 54-94-63.

Thank you for your understanding!

Sincerely yours,
JSC "Piraeus Bank ICB"