CALL CENTER
Piraeus Bank performs all types of banking cash transactions in the quickest and the most convenient way for our customers. Please get acquainted with the tariffs for main cash transactions:
Tariffs of cash desk
| Operation/service | Tariff* |
| Transferring money by individuals in national currency to accounts in other authorized banks (without signing of agreement with the payee): | |
| - in favor of individuals, businesses, public institutions and private notaries public (using details of the account). ** | 1,2% min 30 UAH, max 2500 UAH |
| Transferring money by individuals in national currency to accounts in JSC “PIRAEUS BANK ICB” (without signing of agreement)**: | |
| - operations, in which the recipient is JSC “PIRAEUS BANK ICB”; | 0 UAH |
| - other operations in favor of individuals, businesses and private notaries public (using details of the account). | 1,0% min 15 UAH, max 500 UAH |
| - to cards issued by JSC “PIRAEUS BANK ICB” (using card number). | 1,5% + 5 UAH |
| Cash delivery through POSes of JSC “PIRAEUS BANK ICB” for cards of other banks | UAH - 2% USD - 2% EUR - 2% |
| Inquiries, notifications, specification on international payments: specification of the transfer, cancellation of the transfer/ investigation on the transfer/ other notifications (including e-mail to NBU) | 30 UAH |
| Inquiries, notifications, specification on information related to the conduct of the bank accounts at the request of the individual who is not a client of JSC "PIRAEUS BANK ICB" (in Ukrainian, English and Russian) in two business days). | 75 UAH |
| Depositing and transferring of cash funds in national currency from private individuals - payers for the further crediting to a payment card’s account using card number within MONEGO service | 1% +5 UAH |
| Depositing and transferring of cash funds in national currency from private individuals to legal entities under agreement with Ltd “Portmone” | 10 UAH |
| Commission for recalculation of circulation coins of foreign currency, paid to the account or transferred to the accounts and / or exchange of foreign currency Commission for recalculation of small coins of national currency, paid to the account or transferred to the accounts and / or exchange of national currency | 50% from the amount more than 3 EUR/USD/RUB/GBP
50% from the amount more than 3 UAH |
| Providing the dublicate of the cash desk payment document | 25 UAH for each duplicate |
| Cash withdrawal trough ATM JSC "Piraeus Bank ICB" with foreign banks card exept cards of Piraeus Bank Group | 50 UAH |
*Commissions are paid in local currency at the National Bank's rate as of the date of operation.
**The above tariffs are set at UAH 0 in the case of a transfer by an individual who is a client of JSC "PIRAEUS BANK ICB" with an opened current account "Pension"
Related services :
Learn more:
- Phone the call-center: 0 800 30 888 0 (calls from stationary phones within Ukraine are free of charge)
- For abroad calls: +38 044 495 88 88
- Complete the feedback form
Places where you can use the service:
0 800 30 888 0
(calls from fixed line phones within Ukraine are free).
Bank license ¹91 as of 17.10.2011
calls from fixed line phones
within Ukraine are free
for calls from abroad
