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Quality of service

Servicing quality evaluation in the Bank outlets

It is very important for us to know your opinion about our servicing quality Please, select the answer the most suitable for you to each question.Thank you!

1. Comfort and convenience in our offices (atmosphere and general state of premise):

2. Staff?s appearance (employees? business mode of dress, prominently placed badge with the employee?s name):

3. Staff?s competence (You received all the information you were interested in competently and understandably):

4. The level of staff?s interest (the employees specify in details the information on the questions you are interested in):

5. Staff?s initiatives (proposal of the additional services):

6. Benevolence level (the employees always greet you and say goodbye, listen to you attentively, treat you respectively):

7. Servicing organization (time, spent by you in queue):

8. Service rate (how quickly were you serviced, time consumptions):

Your wishes to the improvement of servicing quality:

In what branch are you served?

Please specify your contact information to get in touch with you:

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Contact phone number:

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You must accept our terms and conditions


"In the context of the Law of Ukraine" On Personal Data Protection "N 2297-VI of 1 June 2010 consent JSC "PIRAEUS BANK ICB" collect, process, collect, store and use my personal data. No reservations concerning restrictions on the rights of JSC "PIRAEUS BANK ICB" to the collection, processing, accumulation, storage and use of my personal data have not.

Authorizes JSC "PIRAEUS BANK ICB" access to your credit history, collection, storage, use and dissemination of information about themselves (including information contained in public registers and other public databases use) in the manner specified by the Law of Ukraine "On Organization of Formation and Circulation of Credit Histories "by any of these Credit Bureau: LLC "Ukrainian Bureau of Credit Histories," which is located at. Kyiv, vul. Grushevskogo 1-D, LLC "CHB" Ukrainian Credit Bureau ", located at Kiev Chokolovskyy Boulevard bud.13 (each separately or together further referred to as - "the Bureau")."

You can order a call and our specialist will contact you at a convenient time for you
0 800 30 888 0
(calls within Ukraine are free).
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for small and medium
Our achievements
Piraeus Bank has been servicing accounts of pensioners and recipients of social assistance for over 10 years
2014-2021 Piraeus Bank
Bank license
Extract from the state register of banks -000024 dated 16.08.2021
calls within Ukraine are free
+38 (044) 495-88-90
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