Telephone banking

Telephone banking is a new and convenient channel of access to the Internet-banking system winbank. From now on customers get a 24 hour access to their accounts and the ability to perform operations on them by phone.

Terms

You need to have Piraeus Bank debit payment card and mobile phone to use the telephone banking service. You need to dial:

• 0 800 308880 from any mobile or fixed phone within Ukraine;

• +38 044 4958890 from abroad.

Tariffs and Limits

Regardless of the channel of access to winbank, all tariffs are the same.

• Money transfers within own accounts in Piraeus Bank – 0% fee;

• Money transfers between Piraeus bank clients – 0% fee.

Possibilities

• Detailed enquiry on all Piraeus Bank accounts, payment cards and term deposits;

• Funds transfer within own accounts;

• Funds transfer to Piraeus Bank clients;

• Transfers to other banks in UAH;

• Funds transfer abroad.

Advantages

• Easy telephone banking services usage at any place of the world;

• Saving time and money;

• Assistance in transfers. The telephone banking operator promptly figures out the possible errors’ cause and provides the information needed to correct the situation. It prevents the possible errors during the transfers.

Registration

To register a service all You need is:

• Your Piraeus Bank debit payment card PIN code*;

• Mobile / fixed phone.

How to register:

• Please call 0 800 308880 (within Ukraine) or +3 8 044 4958890 (from abroad);

• Press "3" and activate telephone banking service;

Or:

• You can visit any Piraeus Bank branch and instantly activate the service.

*Personal security password is the same as the PIN code of Your Piraeus Bank debit payment card. Changing it to another password which will be used only to access the telephone banking is optional.

Find out more:

Call the Contact Center: 0 800 30 888 0 (calls from fixed phones within Ukraine are free) or ask Your question by filling out the feedback form.

Dear customers, please read the safety guidelines for telephone banking usage at this link:

How to use the service